Start at $49 a month. Pay for the rest only if you use it.
One plan for every business. No setup fee, no lock-in. Meta’s own per-conversation charges are billed to you at cost with no markup.
Squarebox Base
One plan. Everything your WhatsApp desk needs to run itself.
Billed monthly in USD. No setup fee, no lock-in.
Best for
Any business across Singapore and SEA that lives on WhatsApp — F&B, clinics, salons, agencies and D2C.
- Official WhatsApp Business Platform number
- AI receptionist in English + regional languages
- 1,000 AI messages included every month
- Photos, PDFs, videos and voice notes in chat
- Real bookable appointment slots
- Leads board from WhatsApp conversations
- Payment links inside chat
- Owner ping on handoff and new leads
- Onboarding help on WhatsApp
Only pay for what you use, on top of $49
Your $49 covers 1,000 AI messages a month — enough for most desks. Go over and it is just $0.03 per extra message, billed monthly. No tier jumps, no surprise upgrades.
Example: 1,400 messages in a month = $49 + 400 × $0.03 = $61 that month. Quiet month back under 1,000? Back to just $49.
Optional services on top
Most businesses never need these. When you do, they bolt onto the same $49 plan — no migration, no new contract.
Extra WhatsApp numbers
Run more locations, outlets or brands on the same account, each with its own AI receptionist.
Higher message volume
Busy desks can pre-buy larger monthly message bundles at a lower per-message rate instead of paying overage.
Custom integrations & SLA
CRM, POS or booking-system integrations, data-processing agreement and an uptime SLA for regional operations.
About WhatsApp's own charges
Billed at cost
Meta charges per conversation on your own WhatsApp Business Account. We pass that through with no markup as a separate line.
Service replies are mostly free
Conversations your customer starts are free for the first 1,000 each month in most markets, which covers typical support volume.
Estimated before you commit
During onboarding we work out your expected monthly conversation cost from your real volume, so there are no surprises.
Questions about cost
What exactly do I get for $49?
One official WhatsApp number with an AI receptionist, 1,000 AI messages a month, media in chat, bookable slots, a leads board, in-chat payment links and owner alerts. Every feature is included — there is no locked ‘pro’ tier.
What happens if I go over 1,000 messages?
Nothing breaks. Extra messages are simply billed at $0.03 each on top of your $49, and we show the running count so there are no surprises. Busy desks can pre-buy a larger bundle for a lower per-message rate.
Is this priced differently from India?
Yes. This site is for Singapore and SEA, billed in USD. India’s plans stay on squarebox.cloud in INR.
Do Meta WhatsApp charges sit on top?
Yes. Meta bills your own WhatsApp Business Account at their published rates for your market. We pass those through at cost with no markup, shown as a separate line.
Can I run English and Mandarin on the same number?
Yes. The agent follows the customer’s language turn by turn — English, Mandarin, Malay, Bahasa Indonesia, Thai and more, depending on how you configure the agent.